The client is now processing payroll in half the time, corrections that impact employees are rare, and consequently, processing costs have been reduced.
Video training and development of user guide reduces cuts patrol processing time in half, reduces corrections and cost.
Case
Our client owns 12 corporations in four states. Every payroll period the client was generating multiple corrections and inefficiencies. Employer’s Guardian’s payroll team set up 3 client meetings to review their processes. Our team discovered the client’s internal processes were not consistent across each corporation, quality standards had not been set, and training was inadequate.
Producing quality payroll results efficiently could only be achieved by working with our client to build internal timekeeping and payroll processes for employees, managers, and their payroll administrators. The Employer’s Guardian payroll team customized a step-by-step user guide and deployed video trainings for the client to ensure standardization.
The client is now processing payroll in half the time, corrections that impact employees are rare, and – consequently, processing costs have been reduced. The payroll team at Employer’s Guardian focuses on client success, even when solving a challenge requires going beyond the scope of traditional payroll service providers.
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